Delivery in Sri Lanka
Welcome to our Shipping & Delivery page, where we prioritize a seamless and efficient delivery experience for our valued customers. We understand that timely and reliable shipping is crucial when shopping online, and we strive to exceed your expectations. Our team is committed to processing and dispatching your orders promptly. We work closely with trusted shipping partners to ensure your packages are handled with care and delivered to your doorstep in a timely manner. Rest assured that your items will be packaged securely to protect them during transit.
Our deliveries are usually complete within 2-3 working days but we have specified the delivery period as 2-5 working days to ensure that you do not get disappointed in case of unexpected external factors such as political rallies, bad weather conditions
For your convenience, we may offer multiple shipping options at checkout, allowing you to choose the one that best suits your needs. From standard shipping to expedited services, we aim to provide flexibility to accommodate your preferences and urgency.
At Shopello.lk, we prioritize your satisfaction, and that extends to our shipping and delivery process. We are dedicated to ensuring your items arrive safely and on time, providing you with a positive and worry-free online shopping experience. If you have any questions or require assistance regarding your shipment, our dedicated customer support team is always ready to help. Simply reach out to us through our contact channels, and we will promptly address your concerns.
Thank you for choosing us as your preferred e-commerce destination. We look forward to serving you and delivering your orders with care and efficiency.
Go to my account page and click on the order tab. Then you can view the order you want to track. The tracking number and order pick-up date by career are available on top of the order details. but sometimes, due to free shipping, tracking is not available.
For live tracking, click on the track order button, and you will be redirected to the career website. Enter the tracking number and track where the order is. Once the order is picked up by the courier company, the order status may display as order completed or shipped.
Once you go to the “Order History” or “My Orders” page, You can see its current status. The status may include the following:
- “Processing” means we’ve received your order and it is now being processed.
- “Completed or shipped” means we have finished processing your order and it has been picked up by the courier company for delivery.
- “Out for Delivery” means your package has left the final pickup point and is on its way to your doorstep.
- “Delivered” means the package has been delivered to the customer’s address.
If you have any other questions, don’t hesitate to get in touch with us and we will do our best to help you out.