Shipping Information
Returns & Refunds
Gift Vouchers/ Gift Cards
A virtual gift card is a digital version of a traditional gift card. It is preloaded with a set amount of money, and the recipient can use it to shop online at shopello.lk. Virtual gift cards are often sent via email, and they can be redeemed by entering the code. At the checkout, enter the gift card code in the “Gift Card Code” field.
When you receive a gift card, it is important to remember that it can be used until the credit is exhausted. This means that you can make multiple purchases with the card as long as the total amount does not exceed the balance.
If you have a gift card with a small balance, you can try to use it to buy something that is close to the value of the card. You can also try to combine the card with other payment methods to make a larger purchase.
- Give the gift of choice
- Show your loved ones how much you care
- Make their day extra special
- Convenient and easy to use
- Can be used at any of our products in the store
- Perfect for any occasion
- Add the items you want to purchase to your cart.
- At the checkout, enter the gift card code in the “Gift Card Code” field.
- Click “Apply” or “Submit.”
- The gift card amount will be deducted from your total order amount.
digital wallet
Digital wallet and credit system specially designed for our valued customers. It empowers you to have a smooth payment experience by allowing you to deposit funds into your account, transfer money to other users, and make purchases using your digital wallet balance.
New user registrations
Your wallet will receive a credit of 100 Rupees for becoming a member.
Product Reviews
Your wallet will receive 50 Rupees as payment for your review of the purchased item.
Daily visits
Your wallet will receive a credit of 1 Rupee for visiting the website and logging in to your account.
Referring Signups
Your wallet will receive a credit of 200 rupees for referring new member signups once a new member is placed a Minimum order amount: of Rs. 2000
The cashback reward system is the type of loyalty program that offers our customers a percentage or fixed amount of their purchase price back in cash to their digital wallet.
- You can go to my account and copy your referral URL under the My Wallet Referrals tab.
- Once a new member signs up through the link and the new member has placed a Minimum order amount of Rs. 4000, you will get a referral credit in your wallet.
As long as our digital wallet policy stays the same, the digital wallet balance will not expire.